Quick answer
If your imported stock is held until Customs charges are paid, the quickest fixes are paying from cash, asking your customs broker to clear it on their account, drawing a line of credit, or taking a short-term unsecured loan (same-day funding is possible for smaller amounts). For a GST-registered business, the GST part usually comes back in your next GST return, so treat that portion as a short bridge and keep the term short.
Key points
- Cash-paying importers generally need Customs charges settled before the goods are released.
- GST at the border is 15% of the goods' price plus international freight, insurance and any duty.
- If you're GST-registered, that GST is usually claimed back in your next return, so borrow for it short.
- Duty, broker fees, levies and port storage are real costs. Price them into your margin.
- A Customs deferred payment account fixes the problem for future shipments, not the one sitting at the wharf today.
The ship’s in, the container’s off, and your broker has just emailed. Your stock won’t be released until the Customs charges are paid. Pre-Christmas orders are waiting, and the bill is bigger than the cash in the account.
Here’s the short version. Split the bill in two before you decide how to fund it. The GST part usually comes back to a GST-registered business in its next return. The duty, levies and fees don’t. Those two halves deserve different kinds of money, and getting that right is most of the battle.
Why is my stock being held, and what am I actually paying?
If you pay Customs shipment by shipment, the charges generally have to be settled before commercial goods are released. Business importers can pay by “individual transaction” (a direct deposit to the Crown account), through a Customs deferred payment account, or through a broker’s deferred credit account, according to Customs’ import payments page. Most smaller importers are on the first option. That’s why the container sits there.
A typical clearance bill has four parts:
| Part of the bill | How it’s worked out | Do you get it back? |
|---|---|---|
| GST at 15% | On the price paid, plus international freight and insurance, plus any duty (Customs) | Usually yes, in your GST return, if you’re registered and the goods are for your business |
| Customs duty | A percentage of the goods’ value, set by the tariff for that product and origin; many goods carry none | No. It’s a cost of the stock |
| Levies and entry fees | Charged per consignment | No |
| Broker, cartage and port storage | Set by your broker, forwarder and the port | No, apart from the GST on those invoices |
Here’s the trade-off nobody mentions. For most importers the GST is the biggest single number on the bill, yet it’s the part that costs you least in the end. You’re paying it now and claiming it back later. Under Inland Revenue’s public ruling BR Pub 22/07, Customs’ own entry records can support that input tax claim. So the real funding question for the GST is: how many weeks until my next GST refund or reduced GST payment?
Which fast options can get the container released?
Seven routes, side by side. Speeds are what’s possible, not promised.
| Option | How fast | What it costs you | Watch out for | Verdict |
|---|---|---|---|---|
| Pay from the account | Same day | Nothing extra, but it drains working capital | Leaving wages, rent or IRD short next week | Best if the buffer genuinely covers it |
| Broker clears on their account | Often quick, if they agree | Usually a fee or margin on the charges | Not every broker offers credit; terms are short | Ask first, it’s one phone call |
| Supplier pays duty and delivers (DDP) | Only for future orders | Price is usually higher to cover it | Doesn’t help today’s container | Worth negotiating next time |
| Draw a line of credit | Same day, if already set up | Pay only for what you draw and for how long | Needs to be in place before the ship arrives | Ideal for regular importers |
| Short-term unsecured loan | Same-day funding possible for smaller amounts | Fees or interest on the full term | Term longer than the GST refund cycle wastes money | Good for a one-off squeeze |
| Property-secured loan | $20k to $250k possible same day | Lower cost per dollar, but legal and valuation fees | Overkill for a small bill; your property is on the line | Fits big shipments or several at once |
| Merchant cash advance | Fast for card-heavy retailers | Usually one of the dearer options | Repayments start straight away from card takings | Last resort for this purpose |
Two options that don’t fit: equipment finance, because stock and tax aren’t an asset a lender can secure, and a Customs deferred payment account, because it can’t be set up fast enough for the goods already at the wharf. More on that below.
Not sure which one fits your shipment? Tell us what’s at the port and we’ll match the fastest sensible option.
How long should I borrow for?
Match each half of the bill to the moment it turns back into cash.
The GST half comes back when you file. A monthly GST filer might see it within weeks. A two-monthly filer could wait longer, and a six-monthly filer can wait months, so the “short bridge” is longer for them. Check where your current GST period ends. If the refund (or the lower GST payment) lands in six weeks, a 12-month loan for that portion means paying for months of money you no longer need.
The duty, fees and storage half is part of what the stock costs you. It comes back only as the stock sells. Fund it over your sell-through period, the same rule our stock-buying page uses for the goods themselves.
That’s why a line of credit tends to beat a lump-sum loan for regular importers. You draw for the whole bill, pay down the GST part when the refund lands, and clear the rest as the stock sells. With a fixed short-term loan, check what it costs to repay early. Some fast loans charge a fixed total fee that doesn’t shrink if you pay off early. Our guide to comparing fast loan quotes shows how to put each offer into dollars.
What would this look like for a real shipment?
Illustrative example. A homeware importer in Christchurch brings in a container of summer stock. The goods cost $80k, with $6k of international freight and insurance. For this illustration, say the product attracts duty of 5% of the goods’ value, so $4k. GST is 15% of $90k ($80k + $6k + $4k), which is $13,500. Add broker fees and levies, and the clearance bill comes to roughly $18k.
The account holds $7k, and payroll is due Thursday. The owner files GST monthly, so the $13,500 should come back as an input tax claim in about five weeks. The duty, fees and storage, around $4,500, come back only as the stock sells over the next three months.
Option A: a 12-month unsecured loan for $18k. It’s simple and fast, but the owner pays for 12 months on $13,500 that’s back in the account after five weeks, unless early repayment is cheap.
Option B: a short-term loan sized to the bill, with a firm plan to repay the GST portion from the refund and the rest from December sales. Before signing, the owner checks the early repayment terms in dollars.
Option C: the freight forwarder agrees to clear through its own account on 14-day terms for a fee. That covers most of the gap, and a small draw on the overdraft does the rest.
The owner takes C this time, then sets up a line of credit in January before the autumn containers sail.
All figures are illustrative. Your duty depends on the tariff classification and country of origin, so get the actual number from your broker before you borrow.
Should I set up a Customs deferred payment account for next time?
If you import regularly, almost certainly. Customs’ deferred accounts page says an approved importer can defer duty, GST and certain levies “for up to 7 weeks, with a minimum of 3 weeks”. A whole month’s transactions are settled in one direct debit, due by the 20th of the following month.
Here’s the trade-off. You apply through Business Connect, and a revenue officer reviews the application. Credit limits from $25,000 to $100,000 need a signed balance sheet, and larger limits need a signed financial statement. Trusts and overseas-registered companies must provide a guarantee, and Customs may ask anyone else for one. Security is usually sized at about two months of deferred charges and can be a guarantee from a New Zealand bank or finance company, or a cash deposit. Pay late and Customs can charge penalties and interest, enforce the security, and even take or sell the goods. Go more than 20% over your limit and new entries are rejected.
For a busy importer, that seven-week window can line up neatly with a monthly GST refund. Getting a guarantee in place may itself need funding or security, so plan it during a quiet month, not with a ship on the horizon.
What should I do in the next 24 hours?
- Get the itemised clearance bill from your broker: GST, duty, levies, fees, and the date storage charges start.
- Ask the broker whether they’ll clear on their own account, and what that costs.
- Check your GST filing period so you know when the GST portion should come back.
- Work out the storage cost per day. That’s what waiting costs you. Compare it with what fast funding costs you.
- Size the funding to the bill, not to a round number, and choose a term that matches when each half comes back.
- If you’ll borrow, have your last few months of bank statements, the clearance bill and the supplier invoice ready. Our fast funding comparer ranks the options in about a minute.
Get the container moving, and the next one sorted
A container stuck behind a Customs bill is a cash-timing problem, not a sign the business is in trouble. The stock is sold or about to be, and most of the bill comes back. You just need the right bridge, sized and timed so you’re not paying for money you’ve already got back.
That’s the kind of situation we like to work through. Enquiring takes about 60 seconds, and your credit file isn’t touched just for asking. A credit check only comes into it if you choose to go ahead with a specific option. We also don’t fire your details off to a pile of lenders, so your phone won’t light up with strangers while you’re chasing your broker. A real person who knows the fast options reads your enquiry, including the size of the bill and your GST cycle, and calls you back. Please fill in the form accurately, especially turnover and any existing loans, so the first option we bring you is the one that gets the stock released.
Frequently asked questions
Will Customs release my goods before I pay the GST and duty?
Not usually, if you pay shipment by shipment. Commercial goods that attract charges are generally held until the charges are paid or a payment arrangement is in place. Importers with an approved Customs deferred payment account, or whose broker clears through the broker's own deferred account, can get goods released first and pay later.
Can I claim back the GST I paid to Customs?
If your business is GST-registered and the goods are for your taxable activity, you can generally claim the GST paid to Customs as input tax in your GST return, supported by the Customs entry documents. When the money comes back depends on your GST filing frequency, so monthly filers usually see it sooner than six-monthly filers.
How long does it take to get a Customs deferred payment account?
You apply through Customs' Business Connect portal, and a revenue officer reviews the application and may ask for more information or a guarantee. Treat it as a fix for future shipments, not for a container already at the port. Once approved, charges are paid in one monthly direct debit by the 20th of the following month.
What is the fastest way to fund a Customs bill?
Paying from cash or an existing line of credit is fastest. After that, a short-term unsecured loan can fund the same day for smaller amounts, and property-secured options from $20k to $250k can also settle the same day. Asking your broker to clear on their account can be quick too, if they'll extend you credit.
Should I use equipment finance to pay import charges?
No. Equipment finance is secured over a specific asset and isn't built for stock or tax. Short-term loans, lines of credit or supplier terms are a better fit for imported stock and the charges that come with it.
What happens if I can't pay and the goods sit at the port?
Storage charges typically start once any free storage period ends, and they keep building every day the container waits. Customers may also be waiting on the stock. Get a quote for the daily storage cost from your freight forwarder, then compare it with the cost of fast funding in dollars.